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Diamond care

While diamonds are resilient and resist scratches (except from other diamonds), they're not invincible. Treat your diamond pieces with care to prevent chipping due to strong forces or damage from contact with other diamonds. Regularly check for any signs of looseness in the setting to avoid potential issues. If your diamond does become loose, you can get this repaired by our in house jeweller. Learn more.

When it's cleaning time, opt for a gentle approach. Give your diamond jewellery a wipe with a lint-free cloth for a quick sparkle. For a more thorough cleaning, use warm water, mild soap, and a soft toothbrush. Your diamonds will maintain their brilliance for the long haul.

Pave setting

Handle fine pave set bands with care to prevent stone loosening. Regularly inspect your ring for any signs of loose stones. If you've bumped it or suspect a loose stone, avoid wearing it until professionally checked.

Opals & Coloured Gemstones

Delicate gold or silver prongs that secure gemstones are not impervious to everyday wear. Unintentional knocks against hard surfaces, like steel door handles, may go unnoticed but can displace these tiny prongs, leading to potential gemstone loss.

For emeralds, in particular, are generally deemed durable, their natural inclusions can make them somewhat brittle, increasing the risk of chipping. Therefore, they demand extra attention compared to other coloured gemstones. To preserve their glow and luster, we suggest taking them off before bathing, swimming, or engaging in vigorous activities.

For our opals and coloured gemstones, we recommend a gentle wipe with a damp, soft cloth and mild detergent. Steer clear of bleach, chemicals, and cleaners, as they can harm the stone. Avoid using an ultrasonic cleaner, as its intense vibrations may result in cracking.